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INTERNATIONAL SHIPPING FAQ

We love our international customers and are happy to offer competitive standard and priority shipping options to Canada, the UK, and the rest of the World!

If you select a shipping destination outside of the US, then your order will be fulfilled by our international partner Global-e. Although we are physically shipping your goods from our warehouse, Global-e will be the company that you contract with for any such order and the Global-e Terms and Conditions will apply to your order. Please review those terms here.

Global-e will take payment for your order and will be the exporter of record and their carriers will deliver your order.

International returns are are also managed by Global-e.

You can track your order if you sign in to your account on joannabuchanan.com, or alternatively through the Global-e order tracking portal. If you have any other questions or queries regarding your order, please use the Global-e portal. Click here for more information about or to contact Global-e.